The internet revolution of the 90’s coincided with the advent of the first online travel agencies. Initially there was a lot of curiosity but due to lack of confidence, growth was slow. In the next five years, online travel space Read more…
Having been part of the Travel & Hospitality Industry for the past 20 years, I have been witness to many disruptions in the travel space; be it in the form of OTA’s, Aggregator Apps, online planning tools and the more Read more…
Gaining insight into the traveler is critical for service providers to tailor and deliver a great service that brings customers back. Before they put forward a travel plan it has become important for Travel Agent to first evaluate the customer Read more…
Are the current trends of Hotel Automation in line with the Travel Industry ? The hospitality industry is excited with disruptive innovations of Artificial Intelligence, Machine Learning and related automation. A lot is being written about big data to discover Read more…